ROI is the UK's top Corporate/B2B Sales and Marketing support agency for the Automotive sector and trusted partner to 20 of the major global car manufacturers. We deliver a range of effective and integrated outsourced fleet solutions to our clients, resulting in increased operational efficiency, sales and customer satisfaction.
In December 2016 we won the Gold Award at the European Customer Service and Contact Centre Awards and in May 2017 we won Best Sales Innovation at the UK Sales Professional Awards. The company employs over 220 staff, across 5 locations, operating on either an Outsource, Insource or International basis, we have always focussed upon quality of our work, our systems and our people.
Our highly motivated teams of people are experts in their field and bring a depth and breadth of talent and experience to each client project, which when combined with our expertise across a number of CRM platforms, has resulted in us becoming the fastest growing automotive support agency in the UK.
Our services include;
• lead generation
• field team outsourcing
• outsourced business centre
• customer retention & renewal
• CRM system design & implementation
• sales process re-engineering
• sales training
• B2B Marketing